Ballantyne Limo provides an experience that begins with your call to our friendly, experienced and knowledgeable customer service agent, who expedites your reservation. We will confirm the information through an email and the day prior to your trip, reconfirm your time and date with a personal call. Customer service is embodied in everything we do at Ballantyne Limousine as it is part our culture and a daily event.
You can expect your Ballantyne Limousine experience to include an attentive customer service representative, a clean vehicle, a courteous chauffeur, being on location 15 minutes prior to the pickup time, a cold bottle of water for passengers, attention to detail and a safe on-time journey. We do everything possible to understand and accommodate the customer’s needs and provide the best transportation experience possible.Safety Whether you are a corporation, a church group, or a soccer team you share the same concerns; safety and reliability.
At Ballantyne Limousine , we require all chauffeurs to be DOT certified, which includes background checks, and frequent drug screening. All of our vehicles are cleaned and inspected each day and we do not compromise on maintenance or training.
Why Choose us? Our technology plays an important role at Ballantyne Limousine. We have an integrated reservation system that tracks the ride from the initial reservation and provides continuous status updates throughout. We also have GPS tracking on all vehicles and on-board cameras are all a part of our customer service excellence, we work with the best CRM software provided by companies like Salesforce. Along with our vehicle technology we also employ state of the art reservation and flight tracking software that provides the dispatch team with up to date status of our customer’s flight status
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What Customers Say About Us
Couldn't have been more pleased with the entire experience. From my first inquiry, to booking to arrival time, departure and everything in between. Emil was knowledgeable, extremely responsive, detailed and delivered on exactly what he promised. And our driver was the same. Great, great experience. Made my wife's 40th birthday a very memorable night!
I used Ballantyne limo for my company party . Corey took us to a winery for my company party. He took great care of us and made the day relaxing and enjoyable! Recommended !!
Great company!!!! We got a limo as a special treat for my daughter and the whole experience was awesome! Beautiful car and wonderful driver. The girls had an adventure they will never forget!
We had a bachelor's party for my brother and it was chaos. Since day one I was very pleased with the customer service of this company. You can tell they really care. Most of our plans were made up on the spot and a lot of it had fallen through. We had a mix up in the scheduling and the owner personally picked us up in a limo to take us around town. He was very accommodating and extremely professional. I never give reviews on anything I do but this company merits one. I would recommend them to all friends and family.
I called 2 other Limo Services and was not satisfied with the service or no service before I found Ballantyne. They are very easy to do business and the Limo Service for my family on My Daughter's Wedding Day was Exceptional. Corey was the Limo Drive and We all loved him. Very Professional, Personal and a pleasure to work with. We will call Ballantyne for our next event and also ask for Corey.
Absolutely satisfied with the service! Loved the hummer H2 stretch limo and the driver was amazing! I also liked the fact that they were punctual, which is not easy to find. I am definitely calling this company again next time I need a limousine service. Thank you Ballantyne Limo!